The DEX Declaration

DEX guarantees emergency service within four hours or less during regular business hours. Our DEXPERTs are trained to respond to your business needs.

The DEX Declaration is our guarantee of service that's fast, reliable and trouble-free. We promise that we will be there within four hours or less during emergencies to repair or maintain your document and imaging equipment when reported during regular business hours, and oftentimes just as fast on nights and weekends.

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Copier and Printer Performance, Guaranteed

How are we able to guarantee exceptional product performance? We start by offering only Best-in-Class imaging solutions, like the top-ranking TASKalfa MPF series by Kyocera, or the award-winning high-volume Bizhub production series by Konica Minolta. We then back them up with our DEXPERT Service Support Program, which guarantees that your equipment will perform to the manufacturers' specifications for as long as it is being serviced under a DEX Imaging Service Agreement.